Question 1

Do natural stone tiles require sealing?

Accepted Answer

Natural stone tiles such as limestone, travertine, and marble stone flooring require sealing to make them water resistant, and resistant to permanent staining. They are naturally porous. We recommend FILA products for sealing natural stone tiles

The grout lines for natural stone tiles should be sealed. This can be done with the same FILA sealer used for the natural stone tiles

Question 2

What other items do I need for natural stone tiles?

Accepted Answer

We recommend Tilemaster, Fugabella, and Bostic grout and white adhesive for natural stone tiles. Your builder can provide the levelling kit, spacers, and anti-crack mats. Enjoy money off when bought together with your natural stone tiles. Adhesive is used for sticking the natural stone tiles to the floor.
Grout is used for the gaps between the natural stone tiles
Levelling kits are used to prevent lipping in natural stone tiles Spacers are used to ensure all your natural stone tiles are evenly spaced
Anti-crack mats ensure your natural stone tiles do not crack when the substrate expands and contracts Concrete boards might also be required for timber substrates but your builder will advise

Question 3

Should I seal grout in natural stone tiles?

Accepted Answer

Grout lines between natural stone tiles are most likely to get dirty and stain so yes! Sealing the grout lines will protect them from permanent staining. This can be done with the same FILA sealer used for the natural stone tiles. Please ensure the grout lines and natural stone tiles are clean and dry before sealing. Always read the instructions on the bottle

Natural stone tiles are porous so they require sealing and the FILA sealer for the tiles can also be used to seal the grout lines

Question 4

Are natural stone tiles slippery?

Accepted Answer

The slip resistance of natural stone tiles depends two factors; whether or not you are wearing shoes or barefoot, and if the natural stone tiles are wet or dry. We are assuming the tiles are laid flat and not on a slope!

Natural stone tiles are slip resistant when dry, barefoot or not, but please ask if you are unsure about your specific choice. To prevent slips on natural stone tiles please ensure all spills are wiped immediately. Natural stone tiles are normally honed/tumbled with a smooth surface. Polished tiles are also sometimes used in kitchens and bathrooms but we would not recommend this considering the chances of the floor being wet.

Please do not hesitate to call, email, or chat with us if you need further information on slip ratings of your chosen natural stone tile

Question 5

Are natural stone tiles durable?

Accepted Answer

Natural stone tiles are an investment for your home. Because they are often used in spaces that change less often it’s important to ensure that you choose a high-quality, hardwearing natural stone tile. You want to rest assured that your kitchen/bathroom cabinets and appliances are sitting on a strong, durable and high-quality surface. At Boutique Stone, this is something we are passionate about

We source our limestone and travertine natural stone tiles from the regions with the highest quality of each particular stone. Some from Portugal, some from Italy, and some from Egypt and Turkey. With the exception of Anson Limestone, all our limestone is 15mm thick. In general, the thicker the limestone the more hardwearing it is

All our natural stone tiles are compatible with underfloor heating

Please do not hesitate to call, email, or chat with us if you need further information on durability of your chosen natural stone tile

Question 6

Are natural stone tiles porous?

Accepted Answer

Natural stone tiles made from natural stone such as limestone, marble, or travertine are porous by nature so they require sealing. We recommend FILA products for sealing which you can purchase together with your natural stone tiles

After sealing, you can easily perform a “water test” on your sample to see how long a drop of water lasts on the surface.

Please do not hesitate to call, email, or chat with us if you need further information on absorbency of your chosen natural stone tile

Question 7

Which size is best for natural stone tiles?

Accepted Answer

Depending on the dimensions of your kitchen or bathroom, the size of your natural stone tiles will contribute to the overall look of your kitchen/bathroom. Common sense prevails, larger kitchens/bathrooms tend to look better with larger natural stone tiles to minimise grout lines. Example large sizes are 600x900, 1000x1000 and slabs. These dimensions are in mm (millimetres)

Smaller kitchen/bathroom floors tend to look better with medium size tiles such as 600x600 and 600x400. Large natural stone tiles could also work as they can give the illusion of a bigger space. Please consult with your builder to check the practicalities of installing larger tiles in a small kitchen/bathroom

Standard natural stone tile sizes range from 600x400, 600x600 and 600x900. These dimensions are in mm (millimetres) Important – please check out our note on nominal kitchen floor tile sizes

Please do not hesitate to call, email, or chat with us if you need further information on available sizes of your chosen natural stone tile.

Question 8

What is a good cleaner for natural stone tiles

Accepted Answer

We recommend FILA Cleaner Pro for cleaning natural stone tiles Dirt and stains on sealed natural stone flooring and natural stone tiles are easy to clean when quickly attended to. Natural stone tiles should be cleaned routinely with FILA Cleaner Pro specially formulated for natural stone tiles 1. Make sure the room is well ventilated to aid the drying process
2. Use a microfibre mop to clean the tiled area. Dirt is most likely to accumulate in grout line and edges of the room so spend a bit more time there
3. Use our FILA Cleaner Pro, specially formulated for tile surfaces — always read the label
4. Mix the cleaning fluid and warm/hot water according to the proportions specified
5. Read the directions on the label and test any product in a small area first before using on the entire surface.
6. Rinsing is not required with FILA products but ensure you should wipe away the dirty cleaning residue with clean warm water. When sealed adequately, natural stone tiles are stain resistant, however stains can and often do build up over time. Repeat steps 2-6 as required for any resistant stains Please do not hesitate to call, email, or chat with us if you need further information on cleaning your chosen natural stone tiles.

Question 9

Are your natural stone tiles in stock?

Accepted Answer

Yes, most of our natural stone tiles are in stock in the UK and ready to despatch to arrive with you in 2-3 days. When viewing the natural stone tiles on our website, you will see a delivery declaration showing when we can deliver by. For example it might say, “In stock del. by 10 April” meaning we have your natural stone tiles in stock in our warehouses and can deliver by the 10th of April

Some natural stone tiles are made to order so please check with us on production and delivery timescales

If your project is not quite ready, you can take advantage of our Pack & Hold service where you can reserve your natural stone tiles and then we will deliver later. This ensures that when you are ready, you are not at the mercy of the changing prices, batch changes, and stock availability due to world events, and import challenges.

You can select the Pack & Hold option at the checkout or over the phone.

Please do not hesitate to call, email, or chat with us if you need further information on availability and delivery timescales your chosen natural stone tiles.

Question 10

Will my natural stone tiles look like the sample?

Accepted Answer

Your sample is an excellent guide for the general look, feel, finish, and thickness of your eventual natural stone tiles. With that said, we advise against using it as a guarantee of colour, veins, or fossils. Natural stone tile samples may not always show the full variation of a tile.

We advise a combination of looking at photos of the natural stone tile in other customer projects, artist impressions, and scanning the QR code behind the sample for a video demonstration.

The illustration shows a comparison between a sample and a full-size tile.

Please do not hesitate to call, email, or chat with us if you need further information on your chosen natural stone tile samples

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